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All incidents reported for Google Voice
2026
| Summary | Date | Duration |
| **Title**
Some consumer Google Voice users are experiencing account suspensions.
**Description**
We are experiencing an issue with Google Voice beginning at Monday, 2026-06-22 12:30 PDT.
Our engineering team has identified the root cause and is actively working to mitigate the issue.
We will provide an update by Monday, 2026-06-22 17:30 PDT with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms**
Some consumer Google Voice users are experiencing account suspensions
| Jun 22, 2026 | |
| **Title**
Multiple Workspace Products experiencing Issues.
**Description**
We are experiencing an issue with Google Voice, Google Meet, Google Drive, Google Chat, Google Calendar, Gmail, Google Docs beginning on Saturday, 2026-05-30 20:28 PDT.
Our engineering team continues to investigate the issue.
We will provide an update by Saturday, 2026-05-30 22:10 PDT with current details.
We apologize to all who are affected by the disruption.
**Symptoms**
Customers may experience issues loading the application/ intermittent high latency or errors while using the application.
**Workaround**
None at this time.
| May 31, 2026 | |
| **Summary**
Google Voice customers may experience MMS messages not being delivered to recipients.
**Description**
We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST.
Our engineering team continues to investigate the issue with a 3rd party vendor.
We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms**
Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them.
**Workaround**
SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.
| Jan 8, 2026 | |
2025
| Summary | Date | Duration |
| **Summary:**
Google Voice customers may have been unable to place or receive calls on their Google Voice clients and desk phones
**Description:**
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Monday, 2025-08-25 15:00 PDT.
**Diagnosis / Customer Symptoms:**
Affected customers may have experienced dropped calls and connection issues intermittently.
**Workaround:**
None at this time. | Aug 25, 2025 | |
| We're investigating reports of an issue with Gmail, Google Calendar, Google Chat, Google Cloud Search, Google Docs, Google Drive, Google Meet, Google Tasks, and Google Voice. We will provide more information shortly. | Jun 12, 2025 | |
| ### **Summary:**
Some customers were unable to send SMS on Google Voice.
### **Description:**
We have experienced an issue with Google Voice beginning on Monday, 2025-02-17 at 07:06 US/Pacific.
Our engineering team has applied the fix which has successfully mitigated the issue.
We apologize to all who were affected by the disruption.
### **Diagnosis:**
Impacted customers may have received an error message stating ‘The message violates our Acceptable Use Policy’.
The issue has impacted only consumer users and not Google Workspace users.
### **Workaround:**
Customers may retry to send the SMS which might have resolved the issue. Sending SMS messages from Android or iOS devices appeared to be functioning correctly. | Feb 17, 2025 | |
2024
2023
| Summary | Date | Duration |
| We're aware of a problem with Google Voice affecting a majority of users. We will provide an update by Sep 5, 2023, 2:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Voice, but are seeing error messages, high latency, and/or other unexpected behavior. | Sep 5, 2023 | |
| We're aware of a problem with Google Voice affecting a significant subset of users. We will provide an update by Feb 27, 2023, 3:30 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. | Feb 27, 2023 | |
| We're investigating reports of an issue with Google Voice. We will provide more information shortly. | Feb 6, 2023 | |
2022
2021
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- Times are listed in Coordinated Universal Time (UTC)
